SALT & SAND
DESIGN & DEVELOPMENT 

FREQUENTLY ASKED QUESTIONS

last updated 8/2/22

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CONSULTATION FAQ 

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WEBSITE DEVELOPMENT FAQ

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WEBSITE MONTHLY MANAGEMENT FAQ

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HAVE A QUESTION? 

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CONSULTATION

MANAGEMENT

DEVELOPMENT

ARE THERE ANY CONSULTATION FEES?

WHAT IS ALLINCLUDED IN SITE MANAGEMENT?

WHAT IS THE AVERAGE TURNAROUND TIME?

not at all! consultations are completely free. You can schedule a consultation through a direct call or email to us and we will be in contact with you within the day!

DO I HAVE TO SHOW MY FACE ON ZOOM?

When you book with us for the month, we resume the responsibilty of the general upkeep of your website. Some things we do include tracking analytics and reports, making changes or edits as needed, embedding content or formatting text, advertising, marekting integrations, SEO checks, and more!

not at all! consultations are completely free. You can schedule a consultation through a direct call or email to us and we will be in contact with you within the day!

CAN YOU RE-DESIGN  PRE-EXISTING SITES?

Nope! You do whatever makes you comfortable. Your designer will have their camera on so you can meet us, but you do not have to show your face!

Yes. Website revamps are half of the cost of a full site as it is pre-existing. We will begin with a consultation and get started with transferring the pre-existing site over to our design platform

HOW LONG IS THE CONSULTATION?

Our consultation vary by project but you can expect your consultation range from 45 minutes to an hour.

DO YOU OFFER INSTALLMENT PAYMENT PLANS?

Yes. We offer installment plans in quarters of the final cost to help buffer the expense of the full invoice. We do request a 50% non-refundable deposit to secure your site

HOW MUCH DOES MANAGEMENT COST?

Currently we charge $40 a month, however our prices change annually so in some cases, this number may change in the future. To stay up to date on our current pricing as well as any discounts or seasonal sales that we offer, subscribe to our mailing list!

HOW POPULAR IS WEBSITE MANAGEMENT?

ARE THERE ANY CANCELLATION FEES?

No. We understand when things come up or schedules get overbooked. We can always reschedule. If you miss more than one consultation, you may be refused service due to communication inconsistencies

As of 8/2/2022, 72% of the website design projects we get hired for utilize our monthly management services. This percentage changes annually. Call us today to see if management is something you are interested in!

I WANT TO LEARN HOW TO RUN MY OWN!

WHAT IF I NEED HELP?

That's what we are here for! If you stumble on a problem with your website and don't know how to fix it, give us a call or send us an email and we would be happy to help as best we can, regardless of whether you are a customer! 

We love that! We will do everything we can to make your website as sustainable as possible. We offer 3 website courses: beginner, intermediate, and advanced where we walk you through how you can manage your site professionally and with ease. Call to learn more about our pricing